Privacy Policy

Thank you for choosing to be part of The Flawless Experience by Ri community (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at theflawlessexperiencebyri@gmail.com.

When you visit our website theflawlessexperiencebyri@gmail.com ] TFEByRi.glossgenius.com and/or book services, purchase products, download digital content, or interact with us in any way, you trust us with your personal information. We take that responsibility very seriously. This privacy policy explains, in clear terms, what information we collect, how we use it, and what rights you have in relation to it.

If you do not agree with any terms in this privacy policy, please discontinue use of our website and services.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing, consultations, bookings, digital products, or events (collectively referred to as the “Services”).

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you provide when you:

  • Book beauty or skincare services

  • Request information about our bridal makeup services, facial treatments, or programs

  • Purchase products or digital content

  • Sign up for emails, consultations, or promotions

  • Contact us via our website, email, or social platforms

The personal information we collect may include:

  • Identifiers: First and last name, phone number, email address

  • Booking & Service Information: Appointment details, consultation notes, preferences

  • Payment Information: Billing name and transaction details (payments are processed securely through third-party processors; we do not store full payment card numbers)

  • Account Credentials: Passwords or access information if an account is created

All personal information you provide must be accurate and current, and you must notify us of any changes.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We use your information to provide services, communicate with you, and operate our business.

We use the information we collect to:

  • Provide and deliver services (bridal makeup, skincare treatments, consultations, lash services, digital products)

  • Fulfill and manage bookings, orders, and payments

  • Send administrative communications, including appointment confirmations, policy updates, and service-related notices

  • Send marketing and promotional communications (you may opt out at any time)

  • Respond to inquiries and provide customer support

  • Improve our services, offerings, and client experience

  • Comply with legal obligations and enforce our terms and policies

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information when necessary and legally permitted.

We may share your information under the following circumstances:

  • With your consent

  • To fulfill a contract (such as completing a booking or purchase)

  • With trusted third-party service providers, including:

    • Payment processors

    • Booking and scheduling platforms

    • Email marketing services

    • Website hosting and analytics providers

These third parties only receive information necessary to perform their services and are required to protect your data.

We do not sell, rent, or trade your personal information for promotional purposes.

We may also disclose information:

  • To comply with legal requirements

  • To protect our rights, safety, or property

  • In connection with a business transfer (such as a merger or sale)

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary.

We retain personal information only for as long as needed to:

  • Provide services

  • Meet legal, accounting, or business requirements

When we no longer have a legitimate business need, your information is securely deleted or anonymized.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use reasonable security measures to protect your data.

We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. You share information with us at your own risk.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: No.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or market to minors. If we learn that personal information from a minor has been collected, we will promptly delete it. If you believe this has occurred, please contact us at [your business email].

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You can review, update, or request deletion of your information.

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections or deletion

  • Opt out of marketing communications

If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

8. DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals, as no industry standard exists. If this changes, we will update this policy accordingly.

9. DO NEW YORK RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. If you are a resident of New York State, you are granted specific rights regarding access to your personal information.

Under the New York SHIELD Act, residents of New York have the right to expect that their personal information is protected through reasonable administrative, technical, and physical safeguards.

As a New York resident, you may request:

  • Access to the personal information we have collected about you

  • Correction of inaccurate or incomplete personal information

  • Information regarding how your personal information is used and safeguarded

We do not sell personal information. We only share personal information as outlined in this privacy policy and in accordance with applicable New York State and federal laws.

If you would like to make a privacy-related request, please contact us using the information provided below. We will respond to all verified requests in accordance with applicable law.

If you believe your privacy rights under New York State law have been violated, you may contact the New York State Attorney General’s Office for more information.

10. UPDATES TO THIS POLICY

We may update this privacy policy from time to time. The revised version will be effective as soon as it is posted. We encourage you to review this policy periodically.

11. CONTACT US

If you have questions or concerns about this privacy policy, you may contact us at:

The Flawless Experience by Ri

📧 theflawlessexperiencebyri@gmail.com

📍 658 East 80th Street, Brooklyn NY 11236

🌐 theflawlessexperiencebyri.com / TFEByRi.glossgenius.com